I didn't have a lot of interaction with them. I brought my truck up to be looked at when I was having issues with it. They got it in to look at fairly quickly. The diagnostic was not good, transmission going bad. He didn't charge me, said he didn't like giving bad news and charging for it. Very helpful on alternatives.
Hello Hunter, thank you for taking the time to leave a review. We are always disheartened when our diagnostics come down to needing major component repair or replacement. The diagnostics was simple, whenever you have transmission fluid burnt as bad as yours was, it confirms internal slippage and burnt clutches. I would rather my service writers not charge for diagnostics such as this because one we didn't have a lot of time in it and two you didn't need a bill on top of it. My team always strives to provide the best service which leaves me wondering what we could have done to earn your five star. If you have any questions or if you would like us to explore the recommended repairs, please feel free to give me a call anytime. 208-772-5292 Thanks again. James Weaver
- Weaver's Diesel Performance & Auto Repair